1. General Provisions.
1.1. The Privacy Policy and protection of your personal data by our Service is an integral part of the Public Offer Agreement, which is set out at the following link.
1.2. This Privacy and Personal Data Protection Policy applies to the website https://momenticket.com (hereinafter referred to as the “Website”), owned by individual entrepreneur Lidiia Serhiiivna Feldman, TIN 3218009362, address: Ukraine, Dnipropetrovsk region, Nikopol district, 154 Shevchenko St., apt. 27 (hereinafter referred to as the “Company”).
1.3. The Company respects the Users and individuals who visit the Website and/or use its services, and therefore strives to provide the best conditions for Users, in connection with which this Privacy and Personal Data Protection Policy has been developed based on the requirements of the current legislation of Ukraine and the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (hereinafter referred to as the “Policy”).
1.4. The Company ensures the protection of the personal data you transmit to us. You have the right to request information from us about the personal data stored by us, as well as its modification or deletion, if this personal data was provided with your consent. You can contact us regarding personal data protection with any questions concerning the processing of your personal data.
1.5. The Company reserves the right to publish separate privacy notices for certain sections or services in some cases, as well as to change the Policy at its own discretion at any time. Any changes are put into effect by setting out this Policy in a new version. Changes made to the privacy policy are published by the Company on this page.
1.6. This Policy establishes the procedure for the collection, processing, and storage of Users' personal data, their types, conditions of access to personal data, conditions for the protection of such data, the Company's interaction with third parties, and other information that may arise for Users regarding making changes, blocking, or deleting their personal data from the Website and its services.
1.7. If you visit this Website and use its services, you agree to this Policy.
1.8. In the event that the Company has made any changes to the Policy with which the User does not agree, the User is obliged to stop using the Website and its services.
1.9. For the convenience of Users, the Website and its services may contain links to other websites. The Company is not responsible for the privacy policy or content of these sites.
1.10. We recommend that you regularly review the Policy to be aware of any changes and additions, and the possible order of use of Users' information and their personal data.
2. Scope of the Policy
2.1. The Policy applies to personal data and information of individuals collected on the Website.
2.2. Personal data is data that allows identifying the User as an individual, including first name, last name, mobile phone number, email address, and other information that the User may personally provide when registering on the Website or using it.
2.3. Account is a collection of information about the User as an individual, containing authorization data (login and password) necessary for the identification of the User when using the Website.
2.4. Publicly available data is data and/or information (including Personal data) to which an individual — you, the owner of this data, have personally granted access to an unlimited number of persons (including by publishing on any website without restriction of access to this data) or to which, in accordance with the Policy and the current legislation of Ukraine, the requirement of confidentiality does not apply regarding such data.
2.5. The Website is not intended for minor users. The Company appeals to parents with a call to explain to their children about security problems on the Internet, about their specific goal, and the need for using the Website and its various services.
3. Collection and use of personal data.
3.1. The Company processes the following personal data:
- identification data, which means first name and last name, user login and password, passport number and expiration date, date of birth, citizenship, and personal identification number;
- contact data, which is personal data that allows establishing contact with you (i.e., e-mail, phone number, residential address, profile in messengers or on a social network);
- your settings, which are data in your account, primarily the saved address and subscription settings;
- data about your orders, which primarily includes data about services ordered from us, payments, including account number and data about claims;
- data about your health condition, which primarily includes information about health limitations related to the use of our services (disability, pregnancy);
- biometric data in the form of your dynamic biometric signature;
– data contained in your evaluation of the proposed services, which is information provided in the review of transportation (or other provided services) on our site, as well as photographs attached to the review; data about your actions on the site. Products and services you view, links you follow, the way of navigating the site, as well as data about the device from which you view our website (namely: IP address and location determined by it, device identification, its technical parameters – operating system and its version, screen resolution, browser used and its version, as well as data obtained from cookies and similar technologies for device identification);
– information about your actions when reading messages received from us: time of opening messages, data about the device from which you view these messages (namely: IP address and location determined by it, device identification, its technical parameters – operating system and its version, screen resolution, browser used and its version, as well as data obtained from cookies and similar technologies for device identification);
– derived data, which are personal data obtained from your settings, data about services ordered from us, information about your actions on the site, information about your actions when reading messages received from us, in particular, your gender, age, purchase actions, attitude towards various services. We may also process your data if you are a companion of a passenger who purchased tickets or ordered any other service from us.
3.2. The Company collects only that personal data which was consciously and voluntarily provided by the User as a subject of personal data for the purpose of using the Website and its services, which, in accordance with legislative requirements, constitutes the consent of the subject of personal data to the processing of their personal data in accordance with the purpose of their processing formulated in this Policy.
3.3. The Company does not collect any information for the processing of which the legislation sets certain requirements, such as information about racial or ethnic origin, political, religious, and ideological beliefs, membership in political parties and trade unions, convictions for criminal punishment for committing a crime or convictions for criminal punishment, as well as data related to health, sexual life, biometric or genetic data.
3.4. Processing and storage of personal data are carried out in data centers where the equipment ensuring the operation of the Website and its services is located. The provided personal data is processed and may be stored in the Personal Data Base or a separate table of the Website Database.
4. Purposes and terms of personal data use
4.1. The Company uses personal information received from Users, in particular, for the following purposes:
- provision of necessary information and services for Users;
- for the purpose of ensuring security and preventing any illegal actions, in particular, preventing fraud;
- improving personalization of using the Website and its services;
- improving services provided to Users;
- obtaining statistical information regarding the operation of the Website and its services.
4.2. Personal data is stored for a period not longer than necessary in accordance with the purpose of their processing.
4.3. After the subject of personal data ceases to be a User of the Website and its services by deleting their account, their personal data is stored for the purpose of obtaining statistical information regarding the operation of the Website and its services. Upon the corresponding request of the subject, such personal data is deleted.
4.4. The Company transfers personal data to third parties only for the purpose of proper provision of the Services chosen by you, which could not be provided without such transfer of your personal data.
By creating a booking on the Site, you consent to the transfer of personal data to third parties. Personal data is transferred when such transfer is a requirement of the law, at the request of the subject of personal data, or in other cases set out in this Policy.
4.5. The Website and its services may contain links to other websites (for informational purposes only). When following a link to other websites, this Policy will not apply to such sites. In connection with which, the Company recommends reviewing the privacy and personal data policy of each website before transmitting any personal data by which you can be identified.
4.6. Information about activity (traffic) on the Website and its services of Users passing through the network, or the User's email, is protected in accordance with the law.
5. IP addresses and cookies.
5.1. In the process of the Website and its services operation, the Company may collect certain information using technologies such as cookies, pixels, and local storage (as in a browser or mobile device).
Cookies are small text files that store information directly on the user's computer, mobile phone, or other device.
Pixels are small digital images that are part of the code on web pages, which allow another server to measure viewing a web page, and are often used in combination with cookies.
The code tracks how, when (and on which page) a pixel is loaded to indicate that a user is interacting with a page or part of the Website page. The Website uses cookies and pixels to direct advertising according to individual interests and preferences. This data allows customizing the appeal to the User taking into account their demographic interests, as well as using contextual advertising and personalizing the offer of services. With the help of cookies, a web server can save, for example, preferences and settings on the User's computer, mobile phone, or other devices, which is then automatically restored upon the next visit. Cookies are intended to make the use of the Website more convenient, for example, so that the User does not repeat the login process during the next visit. The Company uses both permanent and session cookies. Permanent cookies remain on the User's computer for a longer period of time, and session cookies are automatically deleted when the browser window is closed. The Company may allow third parties, such as providers of advertising and/or analytical services, to collect information using these types of technologies directly on the web page of the Website and its services. Data collected by them is subject to protection in accordance with the current privacy policy of these third parties.
When the user revisits the Website, cookie data is updated; in most cases, the web browser by default allows automatic storage of cookies on the user's device, while disabling cookies may lead to restricted access to published materials and/or improper functioning of the Website and its services. The Company cares about its Users and tries to make the stay on the Site as comfortable as possible, for this, the Company needs, with the help of cookies, to analyze the behavior, preferences, and interests of the User. Such an analysis helps the Company to improve the experience of interacting with the Website, determine the most convenient interface and navigation of the Website and its services.
5.2. Cookie files of third-party services and analytics services: for operational delivery, better display, and detailed analysis of content on the Website, the Company uses services that are owned by other third-party companies, such as Meta (Facebook, Instagram), Alphabet Inc. (in particular Google Analytics, Google Tag Manager, Google Ads), ByteDance Ltd (TikTok), Gemius, and others. The companies listed as an example may use cookies on the User's device while working on the Website.
5.3. The Website cannot influence the operation of cookies used by these services. All necessary information about their use can be found by visiting the corresponding resource. Main web browsers (Google Chrome, Microsoft Edge, Mozilla Firefox, Opera, Safari) are set to automatic acceptance of cookies. To disable them, use the help function in your browser.
5.4. Configuration of cookie settings for mobile device web browsers may differ.
5.5. Information about Users obtained using cookies is not sold or distributed in the public domain and is the property of the company that owns the resource.
5.6. Full-fledged work with the Website and its services is available only when using cookies, since disabling cookies may lead to restricted access to content and improper functioning of the Website and its services.
5.7. In the event that the User does not enable the use of cookies or intentionally deletes all cookies from their web browser, then upon further visits to the Website and its services, the User will be repeatedly prompted to enable and use cookies.
5.8. When the user uses the Website and its services, codes of other internet resources and third parties may be present on the pages, as a result of which such internet resources and third parties receive User data. Consequently, these internet resources may receive and process information that the User visited these pages, as well as other information transmitted by the User's web browser. Such internet resources may include: banner display systems (e.g., DoubleClick for Publishers, Admixer, etc.); social plugins of networks (e.g., Facebook, Twitter), etc.
5.9. The use of the mentioned Company services is necessary for operational analysis of visits to the Website and its services, internal and external evaluation of the Website's attendance, depth of views, user activity. Data obtained from the mentioned services, the Company does not store or process.
5.10. Accordingly, if the User for any reason does not wish for the mentioned services to have access to their personal data, the User may at their own discretion log out of their account or profile, clear cookies (through their browser).
6. Protection of personal data.
6.1. The Company uses generally accepted standards of technological and operational protection of information and personal data from loss, misuse, alteration, or destruction.
6.2. The Company ensures the application of all relevant obligations regarding compliance with confidentiality, as well as technical and organizational security measures to prevent unauthorized or illegal disclosure or processing of such information and data.
6.3. The Company provides access to information and personal data only to authorized employees who have agreed to ensure the confidentiality of such information and data in accordance with the requirements of the Company.
6.4. Distribution of personal data without the consent of the subject of personal data or a person authorized by them is permitted in cases defined by current legislation, and only (if necessary) in the interests of national security, economic welfare, and human rights.
7. Disclaimer.
If you continue to use this Site, perform registration on the Site, you:
- unconditionally, fully, and without any changes accept this Policy;
- are informed that on this Site collection of your personal data and its processing with the help of the Company's technical capabilities may occur;
- grant consent to the collection and processing of all personal data provided by you for the purpose indicated in this Policy and the Offer Agreement;
- grant consent to the processing and cross-border transfer of your personal data, if the conditions of using the Site and the terms of providing Services require it;
- grant consent to the transfer of personal data to third parties (including Service Providers/Carriers) for the purpose of fulfilling the terms of the Agreement and providing Services;
- and grant your consent to the collection and storage of your personal data without limitation of the term of validity, until you submit a request or wish regarding the termination of the processing of your
personal data and/or their destruction, or until the moment of termination of relations at the initiative of the Company or other grounds in accordance with the requirements of the law.
8. Contact information and amendments to the Policy
8.1. In case of questions from Users regarding the application of this Policy and/or use of the Website and its services, including the mail service, or a desire to send a request regarding the use of personal data, please send an email to the mailbox [email protected].